Update - A portion of the reporting infrastructure is under repair. We are using every resource available to expedite this, but expect the service to be down through the end of September. We are utilizing premium reporting and its connection to a different database to offer access to mission-critical data, like transaction reports. Contact help@pike13.com if you need access to this tool.
The Core API is functioning, the reporting API does not have a complete data source.
Sep 19, 2023 - 10:59 PDT
The Core API is functioning, the reporting API does not have a complete data source.
Sep 19, 2023 - 10:59 PDT
Update - Pike13 sites are operational.
Sep 13, 2023 - 09:01 PDT
Sep 13, 2023 - 09:01 PDT
Update - We are continuing to work on a fix for this issue.
Sep 13, 2023 - 08:12 PDT
Sep 13, 2023 - 08:12 PDT
Update - Pike13 sites has been paused briefly in order to upscale resources being impacted by the reporting sync.
Sep 13, 2023 - 07:54 PDT
Sep 13, 2023 - 07:54 PDT
Update - We are continuing to work on a fix for this issue.
Sep 13, 2023 - 07:50 PDT
Sep 13, 2023 - 07:50 PDT
Identified - New changes are making their way into reporting as of 5pm Pacific time today (Sept 8). We are still working on populating data from 9/4 - 9/8 5pm. Please rest assured that all data and transactions are in production and will be migrated over to reporting as soon as possible. We apologize for this disruption.
Sep 09, 2023 - 10:26 PDT
Sep 09, 2023 - 10:26 PDT
Investigating - Pike13 and reporting tools are restored. Reporting and the Reporting API are still missing transaction data from Sept 4, 2023 to now. We are still working to make that data available.
Sep 07, 2023 - 16:04 PDT
Sep 07, 2023 - 16:04 PDT
Your Pike13 Website
Operational
Payment Processing
Operational
API
Partial Outage
Reporting
Major Outage
Client App
Operational
Notifications
Operational
Email
Operational
SMS Messaging
Operational
3rd Party Integration
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.